Returns and Exchange
All pierced earrings are non-returnable for reasons of hygiene and safety.
If you received a defective or damaged product - we apologize in advance, and we will replace this piece as quickly as possible. Every Baqless jewelry is under a 1-year warranty. Details please refer to our Warranty Policy.
If your order is returned to us as insufficient / incorrect address, failed delivery attempts, unclaimed or parcel refused by recipient, you will be responsible for return shipping charges and a re-stocking administration fee of HK$50. Any balance will be refunded back to the original payment method.
We can arrange to reship the undeliverable orders. However, you have to pay HK$30 for resending them.