Shipping Policy


Shipping Fees

Baqless offers free shipping on orders of HK$500 / S$130 or more. Order less than HK$500 / S$130 will be charged HK$20 / S$15 per order.


Processing Time

Baqless will process orders Monday to Saturday. Orders placed by 10a.m. will be dispatched on the same day. Orders placed on Sunday and public holidays will be processed and dispatched on the following working day.

A shipping confirmation email with tracking number will be sent to you once your order has been delivered to the carrier, you are able to follow it all the way to your front door.


Delivery Time

SF Express is our standard carrier for shipping. Order are delivered from Monday to Saturday.

Shipping time: (Hong Kong) 1 - 2 days, (Singapore) 3 - 4 days after dispatching. No deliveries are made on Sunday or public holidays.

You can have your order delivered directly to your door or to pick it up at any SF Express Pick-up Point or EF Locker in Hong Kong. To benefit from the latter, simply select the option "SF Express Pick-up Point or EF Locker" and choose the pickup station of your choice at checkout page. A SMS notification will be sent to you by SF Express once the order is delivered to the pick-up point. Please collect your order according to the instruction within the deadline as stated in the SMS.

Orders may not be delivered to P.O. boxes.

Please note that the delivery time may vary depending on the shipping location and carrier. Baqless is not responsible for any unanticipated delays beyond our control.


International Shipping

Our delivery service is available in Hong Kong, Macau and Singapore only. To shop online for delivery to another country, please visit




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