Terms of Service


Please read these Terms of Service carefully. By accessing any area of this website at the URL (www.baqless.hk) ("Baqless.hk"), you agree to be bound and to abide by these Terms of Service.

1. Modification of Terms

These Terms of Service may be modified from time to time. Any change or modification will be effective immediately upon posting of the revisions on Baqless.hk. You should therefore read these Terms of Service before you place any order.


2. Compliance with Laws

Baqless.hk is owned by Baqless AG, a company registered in Switzerland, whose register office is at Freie Str. 84, Basel, BÂLE-CAMPAGNE, 4051. Products that you purchase via Baqless.hk will be sold to you by Illuminate Corporate Limited, 9th Floor, Amtel Building, 148 Des Voeux Road Central, Hong Kong, in its own name, as an authorized partner.

Illuminate Corporate Limited is a company incorporated under the laws of Hong Kong. We operate in Hong Kong and comply with all the laws and regulations of Hong Kong. All our products are in compliance with all the requirements and specifications under the laws of Hong Kong.


3. Order Terms

These Order Terms are applicable to all orders and purchases made in Baqless.hk ("Products").


3.1 Order Processing and Contract Formation
Once you have submitted and confirmed your order(s) on Baqless.hk, we will send an "Order Confirmation Email" to the email address you provided acknowledging receipt of the order and setting out details of the ordered Product(s). We may choose not to accept or cancel any order in sole discretion including without limitation in the case of abnormal orders and orders which we suspect are not placed in good faith.

A contract for the sale of Products between you and Baqless.hk will only be formed when we email you the "Shipment Confirmation Email". The order is formed on sending the Shipment Confirmation Email whether or not you actually receive such email.

You have the option to cancel your order at any stage before you have received your Shipping Confirmation Email by contacting our Customer Care Representative. If you would like to cancel your order after you have received your Shipping Confirmation Email, please see the Shipping and Returns Policy.

3.2 Product Information
At Baqless.hk we make every attempt to ensure that our product information is as accurate and complete as possible. In order to give you the opportunity to view our products in great detail, the images of the products are for illustrative purposes only, some products may appear larger or smaller than their actual size in our photographs; and since every computer monitor is set differently, color and size may vary slightly.

Our objective is to provide you with as much information and detail about your prospective purchase as possible so that you can see the beauty and shape of a particular item. We provide the measurement of our products based on our manufacturing specifications. Slight tolerances may be accounted for based on finishing during the manufacturing. For pearl measurements, a tolerance of +/-0.5mm is allowed.

3.3 Product Pricing
The price charged for a Product will be the price in effect at the time your order is placed and will be set out in the Order Confirmation Email and in your Shipping Confirmation Email.

In the event of a pricing error, whether on Baqless.hk or in an Order Confirmation Email or otherwise, you accept that Baqless.hk has the right to correct such error and charge the correct price or cancel the order. If the actual price is more than the amount shown on your Order Confirmation Email, we will notify you the correct price before processing your order, and your sole remedy in the event of such error is to cancel your order.

You acknowledge that even after Baqless.hk has sent you a Shipping Confirmation Email, if the pricing error is obvious and could have reasonably been recognized by you as a misprice, then we are under no obligation to provide a Product to you at an incorrect (lower) price.

Our prices are also subject to change without notice. All changes will not normally affect orders in respect of which we have already sent you a Shipping Confirmation Email (save in the case of a manifest pricing error as described above).

3.4 Payment Processing
Approved payment methods and credit card types are listed in the order checkout form in Baqless.hk. In the event Baqless.hk does not receive the relevant credit card company's authorization, Baqless.hk reserves the right to cancel your order. The value of your order(s) will be settled from the applicable card once Baqless.hk has sent you the Order Confirmation Email.

3.5 Shipping and Returns
Shipping and Returns You agree to comply with and be bound by our Shipping and Returns Policy in connection with the purchases of products through Baqless.hk. Our Shipping and Returns Policy is incorporated herein by reference and made part of these Terms of Service.

3.6 Jewelry Warranty
All Baqless jewelry products are covered by a 1-Year Warranty covering manufacturing defects.


4. Your Account

If you create an account (personal user identification or username) on Baqless.hk, you are responsible for maintaining the confidentiality of your username and password and for restricting access to your password, and you agree to accept responsibility for all activities and for each purchase that occurs under your account unless those activities or purchases are carried out by an unauthorized third party who has gained access to your account other than by reason of your negligence or carelessness.


5. Copyright and Trademarks

All graphics, logos, service marks and trademarks of Baqless.hk may not be used without the prior written consent of Baqless AG. All other trademarks, product names, company names and logos appearing on Baqless.hk are the property of their respective owners.

All content on our site, including design, text, graphics, logos, button icons, images and audio clips; any improvements or modifications to such content; any derivative works thereof; the collection, arrangement and assembly of all content appearing on Baqless.hk, are the exclusive property of Baqless AG and are protected by Hong Kong and international copyright and other applicable intellectual property laws. Baqless AG all rights are reserved.


6. Use of Website

This website may currently only be used as a shopping resource or to conduct online communications.

You may not distribute or commercially exploit the site or any part of its content (whether by reproduction, retransmission, dissemination, sale, broadcast, circulation, republication, amendment, re-delivery using "framing" or similar technology or otherwise).

Any use of the online communication features of this site may only be used for lawful purposes and you may not post or transmit any material which is objectionable (whether harmful, threatening or otherwise); Baqless.hk reserves the right (but without the obligation or liability) to prohibit or remove any such material.


7. Title of Products

All title of products will be passed to customer when order is dispatched by Baqless.hk. Baqless.hk will deliver the products according to customer’s instructions.


8. Disclaimer

We warrant to you that any Product purchased from or through Baqless.hk is of satisfactory quality and reasonably fit for all the purposes for which products of the kind are commonly supplied.

Baqless.hk and its content are provided on an "as is" basis without warranties of any kind, whether express or implied (except only as may be implied by applicable law). Baqless.hk is only providing a venue for the sale of products on its site and shall not be liable for any direct, indirect, incidental, special, consequential or exemplary damages (including damages for loss of profit or intangible loss related to your use of the site or use of any of the products purchased at its site).


9. Indemnity and Limitation of Liability

You agree to indemnify, defend and hold harmless Baqless.hk from and against all losses, expenses, damages and costs (including reasonable legal fees) arising from any breach of these Terms of Service or any other activity by you in connection with your use of the site.

You further agree that Baqless.hk shall not be held liable howsoever for your use of the site and you agree to waive all claims that you may have against Baqless.hk for any loss or damages you may sustain in connection with your use of the site. In the event that this disclaimer is unenforceable, the total liability of Baqless.hk, if any, for losses or damages shall not exceed the fees you paid for the particular service or product upon which liability is based.


10. Links to Other Sites

Occasionally, Baqless.hk may make available a link to a third party's web site. These links will let you leave Baqless.hk. The linked sites are not under Baqless.hk control and Baqless.hk is not responsible for the contents of any linked site or any link contained in a linked site, or any changes or updates to such sites. Baqless.hk is not responsible for webcasting or any other form of transmission received from any linked site. Baqless.hk provides the links only as a convenience. We do not endorse the site or its use or contents.


11. Privacy Policy

Please refer to our Privacy Policy for information on how Baqless.hk collects, uses, and discloses personally identifiable information from its customers.


12. Termination

Baqless.hk may terminate or suspend your access to all or part of the site, without notice, for any conduct that Baqless.hk, in its sole discretion, believes is in violation of any applicable law or is harmful to Baqless.hk or a third party.


13. Governing Law

These Terms of Service shall be governed by and construed in accordance with the laws of Hong Kong Special Administrative Region.

Any dispute or claim arising out of or in connection with these Terms of Service or your purchase of Products from Baqless.hk (including non-contractual disputes or claims) shall be subject to the jurisdiction of the courts of the Hong Kong Special Administrative Region.


If you have any questions about these Terms of Service, please contact us. Last updated February 16, 2021.




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